Stephen W. Johnson
sjohnson@digi-tech.com
Experience Summary
My expertise and accomplishments include project management, network design, server & network administration, corporate wide desktop roll-outs, software development, testing, training, customer service, desktop support, forecasting, estimating, cost accounting, job costing, marketing, advertising, and graphical design. I have proficiency in Global, Enterprise Wide and Local Area Network Systems, Intranet & Internet WWW Systems, networking implementations, telecommunications.
I have experience using these skills in areas including Local Area Networks on Windows 2003/XP/2000/NT, Active Directory, Novell NetWare, Directory Services, IntraNetWare, Unix, Lotus Notes/Domino, all Windows Desktops, IBM 0S/2 Warp, Exchange, Outlook, GroupWise, Macintosh, Banyan Vines, IBM AS/400, RAID systems, midrange, and mainframe computer systems. I also have experience with Software Design, Database and Accounting Systems Design, Management Information Systems Analysis, and Software Management.
Certifications
MCP-Microsoft Certified Professional Product Specialist -- Windows 9x, Windows NT Server/WorkStation, Networking
Official Microsoft Beta-Test Site --
Operating systems, BackOffice and Desktop Applications
Novell CNA -- Certified NetWare Administrator 3.x & 4.x
Lotus CLP -- Certified Lotus
Professional - Notes Administration R3 & R4
Professional Highlights
| Digi-Tech Systems |
San Francisco, CA |
President and Independent Computer Consultant |
November 1993 - Present |
Install and maintain Local, Wide Area Network, and Internet/Intranet systems including routers and gateways for Windows NT/2000/XP, Novell NetWare, IBM OS/2 Warp, Unix and Banyan Vines including messaging systems utilizing Microsoft Exchange, Lotus Domino/Notes and Novell GroupWise over Ethernet and Internet, Token Ring, Peer-to-Peer, TCP/IP, SNA, SNMP, SMS and RAID systems. Analyze current equipment and requirements to provide detailed solutions covering latest technology and growth potential with implementation plan. Build, install, configure and test Network Servers, Raid Systems, Internet and Intranet Web servers with emphasis on ASP/HTML design. Research current Industry trends including Software and Hardware products. Perform Beta-Testing for Microsoft and IBM. As President and Manager, I am responsible for all technical, administrative and financial aspects for the corporation. Partial list of clients supported on a regular basis: Kaiser Permanente, Charles Schwab, Chin & Hensolt Architecture, Archisys, Siemer & Hand Travel, Caf‚ do Brasil, and more.
Recent
Contracts
TIS Worldwide, Inc. |
San Francisco, CA |
Information Systems Consultant |
March 2000 – July 2000 |
Setting-up a new regional office in San Francisco. Responsibilities included setting up the several Windows NT 4.0 servers for Office Production environment and several Windows NT 4.0 and Windows 2000 servers for Development staff. Set up Flight Lab used for prototyping new innovative software with industry partners Sun Microsystems, Oracle, etc. for Clients. Set-up and maintain Desktop and Laptop systems for all employees, purchase equipment as needed to get the office up and running to full speed. Maintain and troubleshoot WAN & Internet Firewall connectivity through Cisco routers to NY head office.
GMAC Commercial Mortgage Co. |
San Francisco, CA |
Senior Windows NT System Administrator |
May 1999 - September 1999 |
Responsible for security User Account generation, maintenance and tracking requests using Remedy in a multiple Domain environment for Windows NT Server and Workstation and Windows 9x platforms. Troubleshooting for new and upgraded workstations and applications of custom and commercial software for all Windows NT Servers and Workstations. Install & administer Microsoft Exchange servers for West Coast region and Japan. Provide Second Level technical support and training for Help Desk Staff. Analyze and resolve problems with SQL server/client performance in a WAN environment. Oversee the administration for all Windows NT servers including Backups and hardware maintenance. Provide 24/7 on-call support.
Brown, McMillan & Co., LLC |
San Francisco, CA |
Information Systems Consultant |
June 1998 - October 1998 |
Design, implement and maintain Windows NT BackOffice Small Business Server & Network designed for Internet connectivity via ISDN line for Web Hosting and Remote VPN Access to SQL Server and ACT databases. Define company standards for server hardware and software, including workstation and laptop standardizations. Purchase, install and configure server hardware and software, LAN & telecommunications equipment, including cabling the office for LAN. Perform troubleshooting for existing Windows 98 Internet e-mail connectivity. Provide 24/7 on-call support.
IDG Communications/PC World - WebShopper |
San Francisco, CA |
Information Systems Manager |
May 1997 - September 1997 |
Design, implement and maintain Windows NT network with Lotus Notes designed to support Internet e-commerce WEB Site & Services. Define company standards for server hardware and software. Purchase, install and configure server and telecommunications equipment for the production site, and the desktop OS environments, workstations and software for all users. Design server hardware requirements for the on-line site located at the ISP. Perform troubleshooting for existing Windows NT, NetWare and Lotus Notes networks with Internet e-mail connectivity using Lotus Notes Domino. General Windows NT, NetWare and Lotus Notes training and design and implementation of policies for current PC World Communications IS staff.
Servinet Consulting Group, Inc. |
San Francisco, CA |
Project Manager |
February 1997 - April 1997 |
Design, implement and maintain Windows NT networks including Exchange Servers with Internet connectivity. Troubleshooting for existing Windows NT and NetWare networks with Internet e-mail connectivity using POP3, cc:Mail, Notes and Exchange servers. Install & configure Exchange servers using Exchange and Outlook mail client. General Windows NT training and design and implementation of policies for staff of Systems Engineers.
Charles Schwab & Co., Inc. |
San Francisco, CA |
Senior Windows NT System Administrator |
August 1996 - December 1996 |
Responsible for design and setup of tracking controls for high volume User Account generation and maintenance requests (150+ per week) in a multiple Domain environment on Windows NT Servers and Workstations. Implement SMS package pushes and troubleshooting for new and upgraded applications of custom and commercial software for all Windows NT Servers and Workstations. Install & configure Exchange using Outlook mail client. Resolve problems with PeopleSoft Client/Server application in an SMS environment. General Windows NT administration overall for Systems Administration Department's servers.
PMI Mortgage Insurance Company |
San Francisco, CA |
Windows NT Domain Network Design Consultant |
May 1996 - July 1996 |
Design Windows NT Domain Enterprise Wide Area Network to be integrated with existing Novell NetWare Wide Area Directory Services Network to effectively take advantage of Client/Server and Imaging technology. Design a RAID 5, fault tolerance strategy among Enterprise wide hardware installations of Domain Controllers and SQL Servers. Recommend Desktop computing environment for all users.
Levi Strauss & Company |
San Francisco, CA |
Senior Windows NT Domain Desktop RollOut Engineer |
February 1996 - May 1996 |
Configure, upgrade, RollOut and support Windows NT Servers, Windows For Workgroups and Windows NT Workstations connecting to Windows NT servers on Compaq equipment, in a Global Multiple Master Domain environment while maintaining NetWare server connectivity utilizing NT Gateway Services For NetWare or dual stack configuration. Support users and technical staff on use of software and Operating Systems including Unix hosts and IBM 3270 gateway connectivity. Train Technical staff on network maintenance, enhancements and advancements in technology.
EDS -- Electronic Data Systems |
San Francisco, CA |
Senior Windows NT Domain Support Engineer |
November 1995 - February 1996 |
Client is Blue Cross of California - Configure and support Windows for Workgroups, Windows NT Workstations connecting to Windows NT servers and LAN Manager servers in an Enterprise Master Domain environment. Support users and technical staff on use of software and Operating Systems including Unix hosts and IBM 3270 gateway connectivity. Provide 3rd Level Escalation support for Help Desk. Train Technical staff on network maintenance, enhancements and general troubleshooting techniques.
Lotus Development Corporation |
Mountain View, CA |
Enterprise Network Design/Implementation Consultant |
August 1995 - November 1995 |
Design, Implementing, Configure and Install Novell NetWare, OS/2 Warp Connect, and Windows NT on Compaq Prosignia file servers and set-up Lotus Notes database servers. Configured and install Workstations to run Windows 95, Windows For Workgroups, Windows NT Workstations and IBM OS/2 workstations with Lotus Notes and cc:Mail Clients connecting to the servers. Internet Web site installation and configuration. Train users and technical staff on use of software and Operating Systems. Train Technical staff on operational procedures, network maintenance and general troubleshooting techniques.
California Medical Association |
San Francisco, CA & Sacramento, CA |
Enterprise Network Design/Implementation Engineer |
December 1994 - August 1995 |
RollOut of Pentium PC's for all employees attached through Novell NetWare servers to UNIX database servers, and Windows NT and IBM OS/2 communications gateways and servers replacing a small existing midrange server running UNIX with terminal access. Design and implementing of the Enterprise Wide Networking system including NetWare and Windows NT file servers, gateways, Lotus Notes, GroupWise, and Internet Web site. Train users and technical staff on operational procedures, use of Windows software and general troubleshooting techniques.
CLASS - Cooperative Library Agency Systems & Services |
Santa Clara, CA |
Local Area Network Design/Implementation Consultant |
November 1993 - October 1994 |
Purchase, Configure and Install software on PC's for all employees attached through a Windows For Workgroups local area network with a PC designated as a central file, print, and E-mail server replacing a small existing midrange server running VMS with terminal access. Design and implement remote access services to the LAN and Internet connectivity for Executive Director, Operations and Sales Staff. Train users and technical staff on use of Windows software. Train Technical staff on operational procedures and network maintenance duties.
Professional
Highlights Continued
The Indus Group, Inc. |
San Francisco, CA |
Lead Systems Analyst -- Project Manager |
August 1992 - October 1993 |
Design & analysis of Systems software for large manufacturing, and utility facilities using Structured Methodology, producing detailed and functional design documents for IBM mainframe with personal computer connectivity through Novel NetWare & Apple Talk using CICS, TSO, DB2, COBOL. Products include Document, Engineering, Financial, Inventory, Maintenance, Radiological tracking, Security systems, etc. Co-develop tools and utilities for OLE and Image support on various front-end platforms using UNIX, OS/2, C/C++, Microsoft Windows, and Macintosh interface. Manage teams averaging of 5 professional and technical staff.
System One/Continental Airlines |
San Francisco, CA & Miami, FL |
Lead Systems Analyst -- Project Manager |
April 1990 - August 1992 |
Responsible for research, analysis, functional design using Structured Methodology, maintenance, enhancement and new product requests from client base and internal staff. Develop quality functional specifications for software development on IBM AS/400, S38 midrange and personal computer platforms in Windows, Macintosh, and DOS environments.
Senior Customer Service Representative |
April 1989 - April 1990 |
Technical Escalation coordinator between Customer Service staff and Programmers. Developed training programs for Customer Service Client base. Supervised product releases, including enhancements and coordinated special projects between Applications Development and Customer Service staff.
Federal Deposit Insurance Corp. (FDIC) |
San Jose, CA |
Conversion Specialist -- Special Projects |
August 1984 - April 1989 |
Analyze failed banks' computer systems for conversion to the FDIC's main processing system across all platforms and types of machines from mainframe through personal computers, including quality control, verification of the conversion process, reconciliation and final sign-off. Analysis included loan packages, accrual requirements, and amortization and payment schedules. Develop and implement new policies and procedures. Structure and generate special analytical reports.
Education
University of California at Los Angeles (UCLA) -- BS Degree Accounting
Continental Airlines -- Structured Methodology: Analysis, Estimating & Design; Communications in Business Management
Lotus Development Corporation – Lotus Notes R3 & R4 Administration
Microsoft Corporation – Windows NT BackOffice Server, Windows Back Office Small Business Server 2003/2000
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| Lotus Notes | NetWare | Windows 2003/XP/2000/NT/ME/98 |